Privacy Policy

Revision 7.0
Effective Date: May 11, 2026

Purpose

Your privacy is a priority at WeaveGrid. Please take a moment to read this Privacy Policy to learn more about our information practices, including what type of information WeaveGrid gathers, how the information is used and for what purposes, to whom we disclose this information, as well as how we safeguard your personally identifiable information (“PII”).

This Privacy Policy applies to the collection, use, protection, disclosure, correction, and deletion of your PII by Weave Grid, Inc. (“WeaveGrid”) through its websites www.weavegrid.com, www.ev-pulse.com, charge.weavegrid.com, all subpages and successor pages to those websites, as well as all software and services that we offer, including but not limited to hose services that we offer through our websites when you register for a “WeaveGrid for Drivers” account, or a “WeaveGrid for Utilities'' account (the“Account Services”), as well as our mobile application available through app stores (collectively “Websites”). 

WeaveGrid may update this Privacy Policy from time to time without any prior notice. When we change the Privacy Policy in a material way, a notice will be provided to you via email or our Websites. Any changes will be immediately effective upon the posting of the updated Privacy Policy. Your continued use of the WeaveGrid Websites and Account Services represents your consent to the terms of the new Privacy Policy. Please regularly check this Privacy Policy for any such updates. By browsing and/or using the WeaveGrid Websites and Account Services, you agree to our collection, use, and sharing of your PII as described in this Privacy Policy.

Information WeaveGrid uses and collects to provide the Websites and Account Services, and the Sources of Your Information

In order to provide the Websites, we must collect your IP address. If you submit your PII as part of a form on the Websites, we also collect that information.

We must collect certain PII to provide the Account Services to you. PII includes information where your name is combined with other specific identifiers such as your address, email address, phone number, precise geolocation, or electric vehicle (“EV”) usage behaviors. WeaveGrid may collect and make use of the following information to provide Account Services that you may request or in which you have enrolled:

• Contact Information and Addresses: We may collect first name, last name, user IDs, email address, phone number, residential address, and IP Address. 
• Usage Information: We may collect information about transactions made on our Websites, what you click on while using our Account Services or Websites, and mobile application usage and performance information. 
• Precise Geolocation Information: We may collect information about your precise geolocation that may be determined from your vehicle’s GPS and other sensors that may reveal information on nearby devices, Wi-Fi access points, and cell towers.
• Device Information: We may collect information about the device you are using, such as hardware model, operating system, application version number, browser, and IP addresses.
• Vehicle, Charging, and Electricity Information: For charging observation and/or management, we may collect charging power level (kW), total charging energy (total electricity consumed in kWh for a contiguous session), battery state of charge, vehicle GPS coordinates, odometer information, utility identifiers, device ID (vehicle VIN#, Make, Model, Year, user-assigned device name, EVSE serial #, EVSE brand), and other vehicle and/or charging information to enable the Account Services and as may be provided by the vehicle or electric vehicle supply equipment provider. We may receive advanced meter infrastructure data from your electric utility to enable and/or improve the Account Services.‍
• Mobile Device Information: In addition to the device information listed above, when you access the Websites via a web browser on your mobile device or through the use of the Account Services, we may also collect mobile network information including telephone number, the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes. We may access functions on your mobile device for the operation of the Account Services, which can include: telephone, browser, social media apps, or GPS.
• Search Bar Data Collection.  When you use the search bar on our Websites, we may collect information related to your search queries, including the terms you enter and your interactions with search results. This information may be used to improve our Websites, analyze trends, and enhance your experience. We may also share search-related information with third-party service providers who assist us in processing and analyzing search queries or in delivering relevant content or advertisements. These third parties are required to handle your information in accordance with applicable privacy laws and our instructions. By using the search bar, you acknowledge and agree to this collection and sharing of information as described above. If you have any questions or concerns, please contact us.

WeaveGrid may collect the above listed information through various means including but not limited to the user sign-up for Account Services, correspondence with WeaveGrid personnel, via your electric utility, and syncing your devices to connect with the Account Services. This may include any of your questions, comments, or suggestions submitted to WeaveGrid. Depending on your device, WeaveGrid may receive vehicle, charging, and electricity usage information for the period before and after you sign up for the Account Services.

By using or enrolling in the Websites or Account Services, you are giving us express permission to collect this information. If you do not want us to collect this information, you may not be able to use the Websites or Account Services because the information may be required for Website and/or Account Services functionality.

By submitting a telephone number or other contact information to us, you agree that we, and/or a representative acting on our behalf, can contact you at the telephone number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive our products and/or services.

‍Aggregate Information

We collect and develop statistical, de-identified or aggregated information which is information that does not directly identify you or any specific person, but may be derived from your PII. For example, we may aggregate information to calculate the percentage of users in a particular ZIP code or the total amount of EV charging in a particular neighborhood.

‍How We Use and Share PII‍

We use and share the PII we collect in the following ways:

• Communicate:  We use PII to communicate with you about the Account Services. We may also use your PII to send you updates or other communications regarding your account or to inform you of any changes to the Websites or Account Services or send you information, recommendations, and promotions that we believe will be of interest to you.
• Specific Purposes: You may be asked to provide information for a specific purpose (other than those described in this Privacy Policy). We will only use that information for that purpose.
• Customer Support: We may use your PII to provide you with support or other services you request. For example, we may need certain information in order to provide technical support or answer questions about your use of the Websites or Account Services.
• To Improve Our Services: We may use your PII for analytics, generating surveys, market or product research, and to improve WeaveGrid’s services, products, the Websites, and the Account Services. We may use information collected from the Websites and Account Services to personalize your experience.
• Maintenance: We analyze how our users interact with the Websites and Account Services in order to maintain and improve them. We may also use information that we collect to diagnose any problems with the Websites or Account Services, and for security, compliance, and fraud prevention.
• Trend Analysis: We may share your PII with third party AI models (e.g. Anthropic's Claude) to analyze charging trends, which may for instance include geolocation.
• Legitimate Business Purposes: We may use your PII for any other business purpose we deem legitimate, as permitted by applicable law. WeaveGrid does not sell or rent your PII to third party marketers or any other third party.

We reserve the right to share information, including PII, with third parties, as described below:

• ‍Service Providers: We may share information with service providers that (i) help us perform the Websites and Account Services’ functions and process your transactions or (ii) provide services to us or your utility for legitimate business purposes, as permitted by applicable law. This information sharing is subject to a confidentiality agreement between us and the third party protecting that information. We also may share EV and charging information with service providers to support a utilities’ desire to track usage or its legal obligation to perform energy efficiency services.

• Utilities; Governmental Agencies or Grant Program Entities: We may share information with your electric utility
  for the purpose of delivering the Account Services and EV
  programs, and with governmental agencies or entities that
  provide grants or other awards to WeaveGrid to support the
  Account Services or EV programs.
• Within Our Corporate Family: We may share information with a parent company, subsidiaries, joint ventures, or other companies under common control with us, to the extent permitted by applicable law.
• Corporate Structure: We may share information in connection with a contemplated or actual merger, acquisition, consolidation, change of control, or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation. All such transfer of information will be protected by a confidentiality agreement binding the parties.
• To Prevent Harm: We may share information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
• For Legal Purposes: We will share information where we are legally permitted or required to do so, such as in response to or in compliance with court or regulatory agency orders, legal proceedings, or legal process; to exercise our legal rights; to defend against legal claims or demands; or to comply with the requirements of any applicable law.

• With Your Consent: We may request your permission to share your PII for a specific purpose not described above. In such cases, we will notify you and request consent before you provide the PII or before the PII you have already provided is shared for such purpose.

Types of Tracking Technologies We Use

Cookies

“Cookies” are small text files that are stored within your device’s memory by your web browser. Cookies are used to remember a customer’s activity on a website for later use. They enable a website such as ours to maintain user session log-ins and keep track of your activities on that website to improve the individual user experience, such as by keeping track of your preferences.

Web Tags

“Tags” (e.g. Pixels, Web Beacons, etc.) are small pieces of code that are used on websites to collect data. When a particular action is performed on a website, web tags record relevant data and send it to a third party. 

Tags can be used for many different purposes, such as tracking useful success metrics of an email marketing campaign. They can also be used to deliver images that are stored on a central asset server, providing a delightful user experience.  

Web tags are commonly confused with cookies. Cookies are used to remember a customer’s activity on a website that are stored locally on an individual’s browser for later use rather than to send data to third-party servers.

Categories of Tracking Technologies

We use the following categories of tracking technologies:

Strictly necessary. These Cookies and Tags are needed for the operation of our Websites and/or Account Services, and cannot be switched off. They are usually set in response to actions you make to request services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these tracking technologies, but as a result, parts of the site might not work or function as expected. These Cookies or Tags do not store PII.

Functional. These tracking technologies enable the Websites and Account Services to provide enhanced functionality and personalization. These are used to recognize you when you return to our Websites or Account Services. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region). They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these tracking technologies, then some or all of these elements may not function properly.

Analytical/performance. These technologies allow us to recognize and count the number of visitors and to see how visitors navigate our Websites and Account Services. This helps us to measure and improve the way our Websites and Account Services work, for example, by ensuring that users are finding what they are looking for easily.  They help us to know which pages are the most and least popular and see how visitors move around the site.  All information these tracking technologies collect is aggregated and therefore anonymous. If you do not allow these tracking technologies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting. These tracking technologies record your visit to our Websites and Account Services, the pages you have visited, and the links you have followed. They may be set by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these tracking technologies, you will experience less targeted advertising.

Please note that third parties may also use tracking technologies, over which we have no control. These tracking technologies are likely to be analytical/performance or targeting Cookies or Tags.

You may manage your individual tracking technology preferences via the “Your Privacy Choices” link in the footer of "the Websites", but doing so will not opt-out or unsubscribe you from any communications or information exchanges you have consented to receive via other mechanisms. To unsubscribe from emails, you can use the unsubscribe link in the footer of the applicable email from WeaveGrid or email support@weavegrid.com. To unsubscribe from automated text messages sent to your mobile phone number, just respond to the text with STOP at any time.

There are also a variety of other tools publicly available to manage Cookies. To learn more about Cookies and modifying your browser settings related to these Cookies you can review guidance from the FTC: https://consumer.ftc.gov/articles/how-websites-and-apps-collect-and-use-your-information.

We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you remove your Cookies or upgrade your browser after having opted out, you will need to opt out again. Your opt out is specific to the browser you are using and the device you use to access the Site. Therefore, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on our website without enabling Cookies in your browser, but disabling Cookies may result in a diminished ability to take advantage of the Account Services and related informational content on our Websites.

Opt-Out Signals

We will comply with opt out preference signals (OOPS) that inform us that you don’t want your PII be sold or used for targeted advertising, if the signal is sent from a platform or mechanism, such as Global Privacy Control, that enables us to accurately determine whether you are a resident of a state with an applicable privacy law regarding OOPS. You can learn how to enable Global Privacy Control at: https://globalprivacycontrol.org.

If your OOPS conflicts with your previously given privacy choice, we will still comply with the opt out preference signal. We may notify you of the conflicting signals and ask you to confirm your choice with the understanding that it will affect your previously given privacy choice.

Use of Artificial Intelligence

WeaveGrid may  use artificial intelligence (AI) technology and machine learning algorithms to provide, improve, and optimize the Account Services. This may include processing your PII -- such PII (as described above) and vehicle, charging, and electricity information (as described above), and written inquiries you send to WeaveGrid which may contain PII -- through AI systems to:

• Provide customer support
• Deliver and enhance the Account Services
• Analyze charging behavior and optimize charging

When we use AI technology, we implement appropriate safeguards to protect your personal information in accordance with applicable privacy laws and regulations. We do not use your personal information to train third-party AI models or share it with third-party AI providers except as described in this Privacy Policy.

‍Data Security

The security of your PII is important to us. We maintain reasonable physical, technical, and administrative security measures to protect and limit access to your PII.  No method of transmission over the Internet or electronic storage technology is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. 

You should exercise discretion in what information you send to us by email. We cannot guarantee that email sent over the Internet is secure and will not be intercepted by others before it reaches us.  We are not responsible for the security of information contained in emails sent over the Internet or any other data you provide to us when using the Account Services.

‍Data Integrity

WeaveGrid will only process PII in a way that is compatible with and relevant for the purpose for which it was collected or authorized by those who provided the information. To the extent necessary for those purposes, WeaveGrid shall take reasonable steps to ensure that PII is accurate, complete, current and reliable for its intended use.

Third Party Websites and Hyperlinks

By accessing third party websites through our Websites, you are consenting to the terms and privacy policies of those websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Users Age

Our Websites and Account Services are designed and intended for those who have reached 16 years of age. By using our Websites and Account Services, you affirm that you are at least 16 years of age or older.  We are not liable for any damages that may result from a user’s misrepresentation of age. 

No one under age 13 is authorized to submit or post any information, including PII, on our Website or via our Account Services. Under no circumstances may anyone under age 13 use our Websites and Account Services.  Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.

Inquiries, Complaints, Applicable Law and Dispute Resolution

If you have any questions or concerns, please contact us at privacy@weavegrid.com.

The Websites and Account Services are based solely in the United States and are subject to U.S. law. If you are accessing the Websites or Account Services from a location outside the U.S., you hereby agree that your use of the Websites or Account Services and our collection and use of your PII is subject to this Privacy Policy. When you submit PII to us, you are agreeing to permit us to access, store, and use the information wherever in the world we do business, both inside and outside the United States.

If there is a dispute between you and WeaveGrid regarding the use of your PII or this Privacy Policy, you agree to use reasonable efforts to resolve such dispute with WeaveGrid informally and to consult and negotiate with WeaveGrid in good faith to reach a fair and equitable solution.

‍Consumer Privacy Rights under U.S. State-Specific Laws

Your Privacy Rights

If you are a resident of certain states, you may have the following rights under applicable consumer privacy rights laws, including, but not limited to, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and/or any other applicable state consumer privacy rights laws promulgated or amended from time to time. Such rights may include the right to: 

• To know what categories of PII about you we have collected and used, including how the PII was collected; 
• To know what categories of PII are being sold or disclosed and if it is being sold or disclosed to third parties and a list of categories of information that are sold; or, if applicable, to know that your PII has not been sold;
• To opt out of the sale and/or sharing of your PII; 
• To access your PII, including the right to download or transfer PII collected; 
• To request that your PII be corrected;
• To request that we limit our use of your sensitive PII;
• To request that your PII be deleted;
• To appeal any decision regarding your privacy requests;
• To request that we not share your PII for cross-context behavioral advertising; and
• To equal service and equal price for goods or services even if you exercise your rights under applicable law(s).

If you reside in a state which affords you such rights and you want to exercise any of your rights set forth above, please contact us using the contact information listed below. For all requests, it is helpful to describe the nature of your request, and provide your name, street address, city, state, and zip code. In your request, you need to attest to the fact that you are who you say you are and provide a current address for our response. 

To appeal a decision made by us related to your rights, please email us at the email address listed below with the subject line of “Appeal Request” and a detailed explanation as to why you are appealing our decision. Once received, a representative will review the request and respond to you within 30 calendar days.

We will not discriminate or retaliate against you for exercising any of your rights. Unless permitted by applicable law, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Generally, we will provide a response to a verifiable consumer request within forty-five (45) days of its receipt (or other time period as required by applicable law). If we require more time (up to an additional 45 days, or other time period as set forth in applicable law), we will inform you of the reason and extension period in writing. Any disclosures we provide will only include information that exists within our current records. The response we provide will also explain the reason(s) we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. 

Pursuant to applicable laws, you may request to opt-out of the sale and/or sharing of your personal information for cross-context behavioral advertising and/or targeted advertising, by clicking here.

For more information about these rights and how to exercise them, please see here.

Privacy Questions and Complaints

If you have questions or concerns about this Privacy Policy, please contact us through one of the options listed below. 

Contact Information 

WeaveGrid
375 Alabama Street, Ste 325

San Francisco, CA 94110
privacy@weavegrid.com
1 (888) 529-0579

Last updated December 29, 2025

Your Rights and Choices

If you are a resident of certain states, you may have the following rights under applicable consumer privacy rights laws, including, but not limited to the California Consumer Privacy Act and the California Privacy Rights Act (“CCPA/CPRA”) and/or any other applicable state consumer privacy rights laws promulgated or amended from time to time. In addition to our Privacy Policy, this webpage further describes your CPRA/CCPA rights and explains how to exercise those rights.

Access and Data Portability Rights

You have the right to request that WeaveGrid disclose certain information to you about our collection and use of your personal information pursuant to applicable law. Once we receive and confirm your verifiable consumer request we will disclose to you, as requested:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling/sharing that personal information.
• The categories of third parties with whom we share that personal information for cross-context behavioral advertising.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and, 
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

You can also request to receive the personal information that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to request that we transmit this data directly to another data controller, if technically feasible. This includes data you have actively provided, such as your email address and other contact information, as well as data generated by your activities. The right does not apply to data that is inferred or derived from the data you have provided.

Deletion Rights

You have the right to request that WeaveGrid delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. 

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, protect the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with applicable law(s) and/or regulation(s).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Some of these exceptions may or may not apply under certain state laws, and this list of exceptions is not exhaustive under all applicable state laws.

Correction Rights

You have the right to request that we correct inaccurate personal information about you. We will take into account the nature of the personal information and the purposes of the processing of the personal information in responding to your request. We will process your request if we receive a verifiable request and we will use commercially reasonable efforts to correct the inaccurate personal information as directed pursuant to the CCPA/CPRA. 

Your Right to Limit the Use of Sensitive Personal Information

You have the right, at any time, to direct us to limit our use of your sensitive personal information only to that use which is necessary to perform the services or provide the goods reasonably expected or to fulfill the reason that we collected such information and/or other permissible business purposes. While we list the personally identifiable information we collect on our Privacy Policy, and do not collect all of the below, under California law, sensitive personal information includes:

• Government ID — your Social Security number, driver’s license number, state identification card n
• Financial Information — your financial account log‐in credentials, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account. 
• Geolocation — your precise geolocation. 
• Race, religion and union membership — your racial or ethnic origin, religious or philosophical beliefs, or union membership. 
• Communications — the contents of your private communications, unless we are the intended recipient of the communication. 
• Genetics — your genetic data. 
• Biometrics —biometric information processed for the purpose of uniquely identifying you (such as a fingerprint or voice print). 
• Health — personal information collected and analyzed concerning your physical and mental health.
• Sexual orientation — personal information collected and analyzed concerning your sex life or sexual orientation. 

Please note that we do not use or disclose your sensitive personal information for purposes other than to provide you with products and/or services. However, note that this information may be used, or disclosed to a service provider or contractor pursuant to a written agreement in order to provide such products and/or services. If you choose to limit such use, you can opt-in to such use again by contacting us via email. Note that this right does not apply to sensitive personal information that is collected or processed without the purpose of inferring characteristics about you. 

Right to an Appeal

Pursuant to applicable law(s), if you disagree with a decision that we have made related to your privacy rights, you may have the right to request an appeal of that decision. Please email privacy@weavegrid.com with the subject line of “Appeal Request” and a detailed explanation as to why you are appealing our decision. Once received, a WeaveGrid representative will review the request and respond to you within 30 calendar days.

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by:

• Emailing privacy@weavegrid.com
• Calling us at 1 (888) 529-0579
• Mailing a form to: 

WeaveGrid
375 Alabama Street, Ste 325. San Francisco, CA 94110

Only you, or a person registered with the Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. 

The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. For all requests, it is helpful to put the statement “Consumer Privacy Rights” in the body of your request, describe the nature of your request, and provide your name, street address, city, state, and zip code. In your request, you need to provide enough information that allows us to reasonably verify that you are the person that we collected information about. We will not require you to incur any costs or fees in order to process or provide a verifiable request.

Making a verifiable consumer request does not require you to create an account with us. 

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. 

"Do Not Track" Signals and Opt-Out Results

Some web browsers allow you to set a global “Do Not Track” flag that is visible to websites. If we receive them, we will treat these flags as valid opt-out requests under applicable law. However, note that these signals are associated with a specific device and will not transfer when you switch web browsers, such as from a laptop to a mobile device. Additionally, WeaveGrid does not keep records that match users to their web browsers or IP addresses. Please note that online opt-outs are device and browser-specific. 

You may still see personalized ads from us while using a different device or browser, unless you also opt-out using that device or browser.

To opt out of selling or sharing your personal data, please click here.  

More Details on Targeted Advertising and Your Choices

We share information about your use of the Website and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, we use cookies or other similar technologies to do so.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational website: https://thenai.org/about-online-advertising/faq/?tab=2.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here: https://optout.aboutads.info/?c=2&lang=EN.

Please note that online opt-outs are device and browser-specific. You may still see personalized ads from us while using a different device or browser unless you also opt-out using that device or browser.

You may also use the Digital Advertising Alliance (DAA) WebChoices Tool: https://optout.aboutads.info/?c=2&lang=EN to globally opt-out of third-party tracking via website cookies.

We do not sell or share the personal information of consumers that we know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales and/or sharing may opt-out of future sales or sharing at any time.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales or sharing for purposes of targeted advertising. However, you may change your mind and opt back in to personal information sales and sharing at any time by updating your cookie preferences here: insert hyperlink to cookie preferences pop-up.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

To the extent applicable, you may also have the right to opt out of profiling using automated decision-making technology. Profiling involves the automated processing of your personal data to evaluate certain personal aspects, such as your preferences, interests, or behavior. You may have the right to object to and opt out of profiling that uses automated decision-making technology, especially if it produces legal effects or similarly significant impacts on you. Please note that there may be certain situations where profiling is necessary for the performance of a contract, required by law, or based on your explicit consent. However, WeaveGrid does not use any automated decision-making technology, and as such, we do not offer a method for opting out of such profiling using automated decision-making technology.

Response Timing and Format

We will confirm receipt of a verifiable consumer request within ten (10) business days and provide information about how we will process the request. 

We will provide a response to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to 45 calendar days), we will inform you of the reason and extension period in writing. We will respond to the contact information you provide to us. 

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt unless we choose, in our sole discretion, to cover a longer time period. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Non-Retaliation/Non-Discrimination

We will not retaliate or discriminate against you for exercising any of your rights. Unless permitted by law, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

‍Contact Information

privacy@weavegrid.com
1 (888) 529-0579

375 Alabama Street, Ste 325, San Francisco, CA 94110